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  • How much do children pay for accomodation?
  • What is your reservation policy?
    The reservation is fixed with 50% of the cost of the accommodation, this amount is non-refundable and must be paid within 72 hours of making the reservation. The remaining 50% of the payment must be made 24 hours before arrival at our hotel. Payments can be made via bank transfer, PayPal or credit/debit card.
  • From what time can check-in be done? And the check out?
    Check-in can be done from 3.00 pm. We ask our guests to indicate their arrival time in order to provide them with an adequate service. Check-out must be done no later than 12.30pm. If you wish to stay for lunch in our restaurant, you can coordinate with the supervisor and store your belongings at our reception.
  • What is your cancellation policy?
    If you cancel within 1 week prior to your arrival, you will be penalized with 50% of the cost of the accommodation. If you do not show up or cancel on the same day of arrival, you will be penalized with 100% of the payment. If a special request was requested outside of our menu and you cancel your reservation, you will be charged that extra amount.
  • What kind of breakfast is served?
    We serve Dominican breakfast and international breakfast. Breakfast is included in the price of accommodation.
  • What time is breakfast served?
    We serve breakfast from 7.30 am to 10.00 am
  • Can I spend the day at the hotel without staying?
    Yes! Among our offer of services, we have a Daypass / Passage to spend a day in Altos de la Caobita with lunch and a drink included. Click here for more information.
  • Can you smoke?
    Smoking is prohibited throughout the premises.
  • Can I free camp?
    Yes, although this option is exclusive to groups. Contact us for more information: Contact.
  • Are pets allowed?
    No, pets are not allowed on the property.
  • Can you bring food and drinks from outside?
    No, except in exceptional cases. We have our restaurant at your disposal. If you have a special wish, contact us for coordinate it.
  • Do you have free parking?
    Yes! Our property is very large and we have an area for vehicles to park.
  • Does the Eco Hotel have Wi-Fi?
    Yes, we have Wi-Fi in the common areas, although we encourage you to disconnect. 😉
  • What kind of food do you serve?
    Mainly traditional Dominican cuisine with products from the area, as well as international options.
  • Are there vegan/vegetarian options?
    Sure! Ask our staff, the kitchen will be happy to prepare it.
  • Is there a restaurant?
    Altos de la Caobita has a restaurant with an a la carte menu. The restaurant is available to both guests and the general public. For those who are not staying, we recommend that you book in advance at (809) 384-3508 to ensure that you can be served.
  • What is the cost of losing the key?
    In case of loss of the room key, you must pay RD $300.
  • Do the rooms have fans?
    Yes, the rooms have fans and windows with mosquito netting. During the day there is a lot of natural breeze.
  • Do the rooms have a locker?
    Yes, in each hotel room there is a safe and you can use it during your stay, taking the key with you.
  • How does glamping work?
    Camping without giving up comfort! Our Glamping consists of two tents with mattresses and electricity. There are common toilets available 100 meters away. Of course with breakfast and use of the pool included. Glamping has a maximum capacity of 4 people. Check prices and availability in the Glamping section.
  • Does the Glamping have fans?
    Yes, each Glamping has fans.
  • What is the price of the DayPass?
    Visit the 'DayPass' section on our website or contact us to find out our prices. Children have the following rate:
  • What if we are a group?
    In case of a group of more than 10 people, the buffet option is offered. Contact us to organize it.
  • What does the DayPass consist of?
    You can come spend the day at the hotel and enjoy our facilities and pool from 10:00 am to 6:00 pm. The entrance includes a lunch plate and a non-alcoholic drink of your choice.
  • Can I use the hotel for a photo shoot?
    Yes, you can hold your photo sessions, subject to hotel occupancy, in common spaces or private rooms. Contact us for more details!
  • What do you offer for celebrating anniversaries or honeymoon?
    For couples we have available a romantic package that includes a welcome cocktail, decoration in the room, a private dinner on the balcony of the room with sparkling wine and a breakfast served in the room. The package has an additional cost to the cost of the room, you can check our prices on the website.
  • Can I organize an event or a wedding at the hotel? Can the entire hotel be booked?
    Sure! At Altos de la Caobita you can hold any type of event: weddings, meetings or business conferences, gatherings of friends or family, yoga retreats, photography, bird watching or stargazing. Whether you are a company, association, tour operator, or individual, Altos de la Caobita is the ideal place for your events. Send us your proposal!
  • How far is it from nearby towns?
    The closest town, Barreras, is 2km away. Azua is about 40 minutes away and Barahona no more than 2 hours.
  • What can you do in Altos de la Caobita?
    It is a space that invites you to disconnect. You can read, cool off in the pool, spend quality time with your loved ones... it's up to you! For the more active people or those who want to discover the surroundings of the hotel, we have activities with local guides. Take a look at our proposals at: https://www.altosdelacaobita.com/experiencias
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